Shipping and Returns Terms and Conditions
HOW LONG WILL IT TAKE FOR MY GIFT TO SHIP?
Gather gifts typically leave our facility and begin transit within 1-3 business days of an order being received. If you choose expedited shipping, we will ship orders placed before 12 pm CST the same business day, otherwise they will be fulfilled the next business day.
Transit time of 2-6 business days should be expected in addition to the initial processing time of 1-3 business days.
*Due to COVID-19, our processing time has been extended to up to 7-10 business days. In addition to processing time, due to the overflow of volume with our carriers due to COVID-19, standard shipping can take up to 10 business days and unfortunately, it is out of our hands.
HOW DOES SHIPPING WORK?
All gifts ship from Birmingham, AL via UPS Ground Delivery Service. Gifts usually arrive at destinations in the South and Southeast within one business day, the Mid-Atlantic and Midwest in two business days, the Northeast in three business days, the Rocky Mountains in four business days, and to California and the Pacific Northwest in five business days. Please keep in mind that these are rough estimates and that USPS does not guarantee delivery dates. If you need a gift to arrive on a specific day, we recommend selecting UPS at an additional charge.
DO YOU SHIP INTERNATIONALLY?
Yes! Please contact us if you would like to ship Internationally so that we can work to find you the very best rate.
Returns and Exchanges
Due to the perishable nature of our products and food safety requirements, all sales are final and non-refundable. If your order arrives and you are not satisfied, please contact us within 24 hours of arrival and we will work with you to make sure you are completely satisfied.
Please note that item subject to potential melting is at your own risk. Quality upon delivery of these items cannot be guaranteed by Gather. Gather is unable to issue refunds as a result of melting regardless of the time of year even when cold packs are used.
Exchanges (if applicable)
All sales are final (but trust us, they'll love it). We don't accept returns, exchanges or cancellations.